Are you curious to learn how to upgrade your Uizard organization subscription plan and what the differences are between subscriptions/memberships offered by Uizard? Or perhaps you want to understand Uizard subscriptions' pricing logic better?
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If so, you're in the right place 🚀

Uizard has 3 types of subscriptions available: Free, Pro, and Business.
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When you create a new organization with Uizard, it is automatically subscribed to a Free subscription, while the Pro or Business are paid subscriptions we offer.
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To find all information about the differences between all 3 types of Uizard subscriptions check the table below👇

The available billing cycle depends on the subscription chosen. The Pro subscription can be paid for on a monthly or yearly basis, whilst the Business subscription can only be on a yearly billing cycle:

Both paid subscriptions (Pro and Business) offered are charged for every 'Creator seat' added. Pricing is per 'Creator seat'. Find the pricing in the table below:

To understand the pricing logic better, let's examine examples of each possible subscription's pricing option:
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​Uizard Pro monthly subscription:
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John's organization with a monthly Pro subscription has 3 team members with a 'Creator' role assigned.

3 (creator seats) x $19 (monthly price) = $57
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​Invoice total: $57/month

Uizard Pro yearly subscription:

John's organization with a yearly Pro subscription has 3 team members with a 'Creator' role assigned.

3 (creator seats) x $12 (monthly price) x 12 (months) = $432
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​Invoice total: $432/year

Business yearly subscription:
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John's organization with a yearly Business subscription has 3 team members with a 'Creator' role assigned.

3 (creator seats) x $39 (monthly price) x 12 (months) = $1404
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​Invoice total: $1404/year

1) Go to 'Organization Settings' and click on 'Billing':
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2) Click on 'Upgrade to Pro' or 'Upgrade to Business' according to your needs. If you want to sign up for the monthly version of Pro, please make sure that you toggle off the 'Billed $144 yearly' before clicking 'Upgrade to Pro':

3) Choose the 'Creator seats' (teammates who will edit projects within your organization) number.

If you prefer saving some money and you're planning to use Uizard for the long term - make sure to choose the annual subscription option 🚀
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4) Enter your credit/debit card details and click 'Subscribe':

That's wonderful that you'd like to add a creator seat!

Please note that creator seats must be on the same billing cycle (monthly or yearly). You cannot have different creator seats on different billing cycle types.

1) Go to 'Organization Settings' and click on 'Billing':
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2) Scroll down to the 'Manage billing' section and click on the 'Manage billing on Stripe' button:
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3) Click 'Update plan':

4) Click the '+' button to update the 'Creator seats' or manually type the number of seats in total that you'd like in your organization:

5) After you you've updated the number, click 'Confirm':
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*Please note that adding seats to your organization costs additional.

Changing a seat from a 'Viewer' to a 'Creator' and adding a seat in the Team page is quick and easy, you won't need to go to the Billing page and it will automatically update your seats and subscription for you!

Here's how you can update seats from the Teams page:

1) Click on 'Teams' in the left-hand menu:

2) Find the 'Viewer' that you'd like to change into a 'Creator'. Click the three dots to update the settings, click 'Make creator', and then 'Confirm':

*The Owner of the organization will receive an email update when the pricing of their subscription changes*

You can easily add seats from the Share settings of your project, so that it doesn't interrupt your workflow!

Here's how you can do this:

1) Click on the 'Share' button within your project in the top right-hand corner:

2) Type in the email that you'd like to add as a creator, make sure 'Creator' is selected, and click 'Invite members':

3) If you're sure you'd like to add them as a creator, click 'Confirm':

4) Or, if you already have a viewer that you'd like to change to a Creator, you can simply change their settings. Click the 'Viewer' drop-down by their name and select 'Make creator':

5) If you're sure you'd like to change them to a Creator, click 'Confirm':

If you have a viewer within your organization, they can request to become a creator. Once they request, you'll receive a notification where you can approve it.

This is how a viewer can request to become a creator:

1) Click on a project and click the canvas:

2) Click 'Request' to send the owner/admin a request to become a creator:

This is what it will look like from the owner/admin's side:

1) The owner will receive an email as well as a notification within the platform. Click the bell in the upper right-hand corner:

2) Click 'Accept' to add them as a creator:

There's definitely nothing to worry about, as you can add extra creator seats at any time needed!
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The extra creator seats addition works on a 'pro rata' basis, which means that you'll simply need to pay an extra amount of funds needed in order to finish your billing cycle with a new number of creator seats set 🚀
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​Example:
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John's organization purchased a monthly Pro subscription for 3 creator seats on the 1st of April.
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However, a new Product Designer has joined the team, so John added an extra seat on April 15h.
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​The residual value of the total sum paid for the month:
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​3 (creator seats) x $19 (monthly price) / 2 (half of the month has already been used) = $28.5
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​New subscription price with an extra creator seat added (for the rest of the billing cycle):

4 (creator seats) x $19 (monthly price) / 2 (only half of the month left till the end of the billing cycle) = $38
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​Difference to be paid:
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​$38 (price to finish the billing cycle with new creator seat number) - $28.5 (total sum, which has already been paid for the ongoing billing cycle) = $9.5
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​Invoice total: $9.5 (the next invoice for a full sum will be automatically issued on the 1st of May - at the end of the original billing cycle).

To reduce the number of "creator seats" on the checkout page, you will need to remove the users with "creator" roles or simply change their roles to "viewers" first.

Take a look at this article to see how to do this!

Once you have done that, you can reduce the number of creator seats in your organization👍

If you are trying to sign up for a subscription for one person and the pricing is showing incorrect on the check-out page, please make sure that the "Quantity" is correct. The Quantity is the number of creator seats 😊

Please bear in mind that we do not have the ability to sign up for multiple months at once. We only have monthly or annual pricing.

If your payment method isn't working, this could be due to a few different reasons:

If none of these situations apply, please reach out to us at support@uizard.io or by starting a chat so we can look into this 👍

Please note that our subscriptions auto-renew, so they won't expire. If you're on a monthly plan, it will renew monthly. If you're on an annual plan, it will renew annually.