Troubleshooting basics

80% of issues/bugs experienced can be fixed in seconds by following this guide. Make sure to check it out!

Updated over a week ago

About troubleshooting

The vast majority of issues experienced can be fixed with these general troubleshooting steps, which can be done prior to reaching out to us.

Please check the troubleshooting basics below if you've encountered any kind of issue related to the Uizard platform. Let's see if we can't cast a magic spell to fix the issue ✨

Starting troubleshooting

1) Hard refresh your browser.
2) Access your project or Uizard platform via Incognito (Private mode).
3) Try out using different browsers (Mozilla, Chrome, etc.).
4) Try out using different devices.

5) Try out using different internet service providers.

If the steps above didn't help to resolve the issue you've experienced, please contact our Support Team by dropping us a line at

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