Troubleshooting text

If you're unable to edit your text or type in your project or if you're having issues with Text Assistant, find the fix here!

Updated over a week ago

About troubleshooting text

Have you found yourself in a position where you're unable to edit text boxes, type in a template, or in your project? Or how about it keeps changing your text as you type without activating Text Assistant?

This sometimes happens unfortunately, but we have the magic recipe so that you'll be well on your way to editing text again โœ๏ธ


Troubleshooting Text

If you're unable to update your text or edit it, or if it's changing your text as you type it, it may be related to caching or local configurations on your browser or device. But don't worry, we're here to help you get it resolved ๐Ÿ™Œ
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Here's how to attempt to resolve this:

  1. Perform a hard refresh of your browser and try reaccessing your project.

  2. Try accessing the project in incognito or private browsing mode.

  3. Try using different web browsers such as Mozilla or Chrome.

  4. Try using different devices.

Now you should be well on your way to editing text again! Every Uizard needs to be able to update their projects and scrolls ๐Ÿ“œ

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