Description

Uizard Team is constantly working on resolving any bugs, which might appear in the light of specific circumstances.

However, it might be a case that you've discovered a bug we haven't heard about yet. If you believe it's exactly what might have happened to you, please skim through this guide to find instructions on how to submit a bug report and what to do before the report's submission 🚀


Content


How can I submit a bug report?

1) Check our troubleshooting guide in order to be sure that the bug experienced is not related to your device or browser local configurations;

2) If after following the troubleshooting guide, the bug still persists, drop us a line at support@uizard.io and add the following information:

  • Screen recording (Loom.com can be used for that) or screenshots of the bug experienced and instructions on how to replicate that from our side;

  • Your prototype's URL;

  • Name of your browser and its version used;

  • Your device's operational system version.

3) Give us some time to get back to you. We'll do our best to check on the situation and fix the bug reported ASAP 🚀


Related articles

Did this answer your question?