Description

In this article, you'll be able to learn all about refund procedures in Uizard, as well as, estimations of how long it might take for the funds to reach your bank account 💰

If you want to get a refund for services purchased in Uizard, check all information below👇


Content


How can I get a refund?

1) Cancel your subscription as instructed in this article;

2) Reach out to us with your refund request at info@uizard.io or by logging in and clicking on the chat icon in the bottom right corner:

3) Wait for us to get back to you. If you are eligible for a refund, we will initiate the refund process ASAP and will inform you about it 🚀


How long does it take to process a refund?

Depending on your bank’s processing time, the refund can take anywhere from 5-10 business days to show up on your bank account.

It's important to note that at times, the refund might be processed as a reversal, where the original payment disappears from the account statement, and your bank balance will be as though the Uizard charge was never made.

If you don't see the refund in your bank account after 10 business days, we encourage you to reach out to your bank for assistance.


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